Help Center

For any questions or support needs, feel free to reach out to us at: info@levtic.com.
Our customer support team is here to assist you!

If you’re not completely satisfied with your purchase, you may return your items within 14 business days of delivery. Simply follow these steps:

1. Complete the Return Form
   Download and fill out our Return Form and include it in your package. This helps us process your return quickly.
2. Prepare Your Package
   Pack the items securely in their original condition, with tags attached if possible.
3. Ship to Our Return Address
   Send the package using your preferred shipping provider to:
   SG Clothing GmbH
   Georg-Wiesböck-Ring 10
   Neubeuern 83115
   Germany

   Please note that Levtic does not cover return shipping costs. We recommend choosing a trackable shipping method to ensure safe delivery.

Once we’ve received and processed your return, we’ll initiate your refund. Processing can take up to 21 days. After processing, it may take up to 3 business days for the refund to appear in your account, depending on your payment method and bank. We appreciate your patience and are committed to handling your return as promptly as possible.

To keep your garments in excellent condition, please follow these care tips:

• Wash and iron garments inside out.
• Use a gentle 30-degree cycle with minimal spin.
• Use mild detergent; avoid fabric softeners.
• Air-dry only; avoid using a dryer.
• Smooth out and lay garments flat to dry to prevent wrinkles.
• Wash with similar colors.
• Fold knitwear instead of hanging it.

We want you to be 100% satisfied with your purchase. Levtic offers a 14-day return window for all items. This allows you to check out your purchase at home and decide if it meets your expectations. If not, you can initiate a return within 14 days of receiving your order. All returns must be registered through our Returns Portal before sending back your items.

To find your ideal size, please use our size guide on each product page. We also suggest the following general sizing guide:

• XS: 000-168cm
• S: 168-175cm
• M: 175-180cm
• L: 180-185cm
• XL: 185-192cm
• XXL: 192-2XXcm

Once your order ships, you’ll receive a shipping confirmation email with a tracking link. This email includes all the information needed to track your package's journey.